1. Shipping Rates and Delivery Time:
• We offer free shipping for all orders.
• Orders are processed and dispatched within 1-3 business days.
• Estimated delivery time is 7 to 10 business days within India.
2. Shipping Destinations:
• We currently ship to addresses within India only.
3. Order Tracking:
• Once your order has been shipped, you will receive a confirmation message with a tracking number and instructions on how to track your package.
4. Shipping Providers:
• We partner with reliable shipping carriers to ensure safe and timely delivery of your orders. We are shipping all our product through shiprocket.in.
5. Shipping Confirmation:
• You will receive a shipping confirmation email once your order has been dispatched. If you do not receive a confirmation email within 3 days of placing your order, please contact us at connect@thenomherd.com for assistance.
6. Shipping Delays:
• While we strive to deliver your orders on time, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions or high order volumes. We appreciate your understanding in such situations.
7. Missing or Lost Packages:
• In the rare event that your package is lost or missing, please contact us at connect@thenomherd.com within 10 days of the expected delivery date. We will work with the shipping carrier to locate your package or arrange for a replacement if necessary.
8. Returns Due to Incorrect Address:
• If a package is returned to us due to an incorrect or undeliverable address provided by the customer, the customer will be responsible for the cost of reshipping the package.
9. Contact Us:
• If you have any questions or concerns about our shipping policy, please contact us at connect@thenomherd.com or +91-7069998460.